Delete Account - Domino Telefon

How to request account deletion

If an in-app account deletion option is available in your version of Domino Telefon, use it from the account or profile screen while signed in.

If the in-app option is not available, email us from the address connected to your account or include enough information for us to verify ownership.

1. Send an email to support@simplesoft.az.
2. Use the subject line: Delete my Domino Telefon account.
3. Include your in-game display name and the Google account email used for sign-in, if available.
4. Do not send passwords, payment card numbers, or other sensitive information.

We usually process verified deletion requests within 30 days.

Data usually removed

After verification, we delete or anonymize personal data associated with your Domino Telefon account where possible, including:

• Account and profile information.
• Google Sign-In identifier and internal user ID linked to the account.
• Coins, virtual inventory, gifts, daily bonus state, and economy records connected to the account where deletion is technically and legally possible.
• Match history, ratings, room participation, and gameplay records connected to the account where possible.
• Chat messages, avatar/profile content, and other user-generated profile content where possible.

Data that may be retained for a limited time

Some information may be retained after account deletion if needed for legitimate purposes, including:

• Security logs and anti-fraud records.
• Moderation reports, ban records, and abuse-prevention evidence.
• Payment, purchase, refund, accounting, tax, and legal compliance records if purchases are enabled and used.
• Backups and operational logs until they expire according to our retention schedule.

Retained information is limited to what is necessary and is not used to restore normal gameplay access after deletion unless required by law or safety needs.

Before you request deletion

Account deletion may permanently remove your profile, coins, ratings, gifts, inventory, and match history. Deleted data may not be recoverable.

If you only need help with sign-in, purchases, moderation, or a technical problem, contact support@simplesoft.az before requesting deletion.

Privacy Policy

For more information about how Domino Telefon processes data, see the Privacy Policy.